Delivery Information

Here at Jersey Girl we pride ourselves on excellent customer service.

We know that you don't want to wait days for your order to arrive. That's why we offer two delivery services!

 

Royal Mail UK Mainland Tracked 24 service (Next day)

This means if you order by 10.30am Monday-Friday you will receive your Jersey Girl items the next day! (…and don’t worry, if you order before 10.30 on Friday we will deliver on Saturday.)

 

Royal Mail UK Mainland Tracked 48 (Two working days)

This means if you order by 10.30am Monday-Friday you will receive your Jersey Girl within two working days.

 

FREE DELIVERY ON ORDERS OVER £75 - UK MAINLAND

Jersey Girl Official offer free delivery on all orders over £75!

National holidays may affect deliveries.

 

How will I know when my order has been dispatched?

When your order has been dispatched you will receive an e-mail notification advising of this.

 

Help! I haven't received my parcel, what should I do?

Contact us - we will do anything we can to help.

If an item sent by Royal Mail has not been received it within the delivery date, please email customercare@jerseygirlofficial.com with your order number and we’ll try to help.

 

UK Delivery Costs:

Express UK Delivery 1 working day (Tracked and Signed) - £4.99 - Order before 10.30am.

Standard UK Delivery 2 working days (Tracked and Signed) - FREE – Order before 10.30am.

Free Standard UK Delivery on orders over £75  - Order by 10.30am.

 

International Delivery Costs:

EU Delivery - £14.99 - 3-7 Working Days

Rest of World - £18.99 - 7-9 Working Days

 

Please note that delivery times are a guide.
International services may vary by country.   

 

Christmas & New Year Delivery Times:

Please note that delivery times may vary over the Christmas and New Year period. Any order made on the 25th or 26th December will be sent out on the 27th and any order made on the 1st January will be sent out on the 2nd January.

We apologise for any delay, however we will endeavour to send out your parcel as soon as possible. Due to the higher demand of the postal service, some delays may be out of our hands. If you have any questions please email our customer services department. customercare@jerseygirlofficial.com